Remote Support

Get help from your technician

Your technician asked you to run this app so they can see your screen and help you remotely.

1
Download and run the app below
2
A session code will appear (e.g. ABC-DEF)
3
Tell your technician the code — they'll connect to help
Download Quick Support
Windows · ~28 MB · No install required
One-time use · No data collected · Closes when session ends

Your browser may show a warning

This is normal for new apps — follow these steps to keep the file
1
Click the ••• menu on the download bar
!
NodeWatch-QuickSupport.exe isn't commonly downloaded.
···
Click here
2
Select Keep from the menu
Delete
Keep
Report this file as safe
3
Click the dropdown arrow next to Delete, then Keep anyway
!
Make sure you trust NodeWatch-QuickSupport.exe before you open it
Microsoft Defender SmartScreen couldn't verify if this file is safe because it isn't commonly downloaded.
Cancel
Delete
Click here
Keep anyway
4
Open the downloaded file
If Windows SmartScreen appears, click "More info" then "Run anyway"