Remote Support

Get help from your technician

Your technician asked you to run NodeWatch so they can see your screen and help you remotely.

1
Download and run the app below
2
A session code will appear (e.g. ABC-DEF)
3
Tell your technician the code — they'll connect to help
Download Quick Support
Windows · ~28 MB · No install required
1
Open Terminal on the Linux computer
2
Run the command below
3
Give your technician the session code shown by NodeWatch
curl -fsSL https://remote.nodewatch.ai/download/rmm-agent-linux-x86_64 -o /tmp/nodewatch-agent && chmod +x /tmp/nodewatch-agent && /tmp/nodewatch-agent
Download Linux x64
For Intel/AMD 64-bit Linux desktops. Requires a graphical session for screen sharing.
1
Open Terminal on the ARM Linux computer
2
Run the command below
3
Give your technician the session code shown by NodeWatch
curl -fsSL https://remote.nodewatch.ai/download/rmm-agent-linux-aarch64 -o /tmp/nodewatch-agent && chmod +x /tmp/nodewatch-agent && /tmp/nodewatch-agent
Download ARM Linux
For Raspberry Pi and other 64-bit ARM Linux desktops. Requires a graphical session for screen sharing.
One-time use · No data collected · Closes when session ends

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1
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2
Select Keep from the menu
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3
Click the dropdown arrow next to Delete, then Keep anyway
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4
Open the downloaded file
If Windows SmartScreen appears, click "More info" then "Run anyway"
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